Standard shipping takes 5-7 business days within the US, and 7-14 business days for international orders. Express shipping (2-3 business days) is available at checkout. All orders are shipped with signature confirmation.

Yes, we ship to over 50 countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges are not included in the product price or shipping cost.

Once your order ships, you will receive an email with tracking information. You can also view your order status by logging into your account. For any questions about your shipment, please contact our customer service team.

Orders can be modified or canceled within 1 hour of placement. After this window, we begin processing and cannot guarantee changes. Please contact us immediately if you need to make changes to your order.

We accept returns within 14 days of delivery for items in original condition with tags attached. Items must be unworn, unwashed, and free of alterations. Final sale items and intimates are not eligible for return.

To initiate a return, log into your account and select the order you wish to return. Follow the prompts to generate a prepaid return label. Pack items securely in their original packaging and drop off at any authorized shipping location.

Once we receive your return, please allow 5-7 business days for inspection and processing. Refunds are issued to the original payment method. Depending on your bank, it may take an additional 3-5 business days to appear on your statement.

We offer exchanges for different sizes subject to availability. To exchange, please initiate a return and place a new order for your desired size. This ensures the fastest processing time.

Each item includes specific care instructions on the label. Generally, we recommend dry cleaning for structured pieces and hand washing in cold water for knits. Store garments in a cool, dry place away from direct sunlight.

Sustainability is central to our practice. We use responsibly sourced materials, work with certified suppliers, and minimize waste through made-to-order production for select items. Learn more on our About page.

Each product page includes detailed measurements and a fit guide. If you need additional assistance, our customer service team can provide personalized sizing recommendations based on your measurements.

Complimentary alterations are available for purchases made at our flagship locations. For online orders, we partner with select tailors who specialize in our garments. Contact us for recommendations in your area.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay. For orders over $1,000, we also offer Affirm for flexible payment plans.

Yes, all transactions are encrypted using SSL technology. We do not store complete credit card information on our servers. Our payment processing is PCI-DSS compliant.

No, you can check out as a guest. However, creating an account allows you to track orders, save items to your wishlist, and receive early access to new collections and exclusive offers.